HarbinBank Complaint Channels

　　Customer Service/Complaint/Report Phone: 4006095537/95537

　　Mailing Address: No. 888 Qunli Shangjiang Street, Daoli District, Harbin (EMS delivery only)

　　Official Website: Go to the HarbinBank official website (www.hrbb.com.cn), navigate to the homepage, and click "Contact Us" at the bottom right corner to access the "Complaint Channels and Handling Process."

　　Mobile App: Open the HarbinBank app, go to "My" > "About Us" > "Complaint Channels and Handling Process."

　　On-site Branch: Report issues to the lobby manager or branch head, or leave feedback via the customer suggestion book.

　　Email: 95537@hrbb.com.cn

　　Official WeChat: File complaints/reports via the 'HarbinBank' WeChat account